Front Desk Administrator / Receptionist - Bali

Are you a proactive, detail-oriented professional with a passion for customer service? We are seeking a dedicated Front Desk Administrator / Receptionist to join our dynamic team in Bali. In this role, you will serve as the first point of contact for students, parents, and visitors, ensuring a warm and efficient reception experience. You'll manage daily operations at Private Advertiser, handling check-ins, reservations, and guest inquiries with a smile. Our office in Canggu offers a vibrant, international atmosphere, perfect for someone who thrives in a fast-paced environment.

This is a fantastic opportunity to grow within a well-established company with a commitment to professional development. Whether you're a seasoned receptionist or new to the field, we offer training and support to help you excel. Join us and be part of a team that values excellence and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests, students, and parents with a friendly and professional manner.
• Manage check-in and check-out processes, including room assignments and key distribution.
• Maintain accurate records of guest information using our reception software.
• Handle reservations, cancellations, and special requests efficiently.
• Coordinate with housekeeping and maintenance teams to ensure smooth operations.
• Provide information about local attractions, dining, and activities to enhance guest experience.
• Monitor front desk area for security and cleanliness, addressing any issues promptly.
• Assist with event coordination and support for special occasions or meetings.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk or receptionist roles, preferably in a hospitality or educational setting.
• Excellent communication and interpersonal skills to handle diverse guests professionally.
• Strong organizational skills to manage multiple tasks and deadlines.
• Familiarity with reception software such as Opera PMS or similar systems.
• Basic knowledge of local area attractions and services.
• Ability to work well under pressure in a fast-paced environment.
• Fluency in English, both written and spoken.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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